Extending the questionnaire deadline

If you need more time to complete the questionnaire, you need to extend the deadline before it expires. In most cases, you can do it by yourself for up to 60 business days in total directly from your questionnaire.

How to extend the questionnaire deadline

1. Open your questionnaire and go to the Questionnaire tab.
2. On the top bar, click Extend. 

3. This will open the pop-up window where you can extend the deadline to submit the questionnaire. Select the new deadline in the Extended deadline field. Note that you can extend the deadline by up to 60 business days in total.

Example: You have already extended the deadline to submit the questionnaire by 20 business days but want to do it again. Now, you can extend the deadline by up to 40 business days.

4. Click Extend deadline. 
5. Your deadline has been extended automatically – you don’t need to wait for any approval. Additionally, you will receive an email confirmation of extending the deadline.

What if extending the deadline is unavailable?

Based on the requesting company’s settings, sometimes extending the deadline may be unavailable for you. In that case:

• Contact the company that requested your assessment and ask them for assistance.
• Contact us to have the deadline extended.

What if I don’t submit the questionnaire before the deadline?

If the questionnaire is not submitted within the deadline – and you don’t let us know you need an extension – it will be closed, and you will no longer be able to access it. However, if you contact us again within 6 months from the moment the questionnaire was created, our team may be able to reopen it so that you can conclude your assessment.