EcoVadis collects personal information from users of our web Services, including, but not limited to, sites located at www.ecovadis.com, www.ecovadis-survey.com, www.iq.ecovadis-survey.com, all subdomains, and all other online services of EcoVadis SAS or EcoVadis Inc. (“Services”) and uses for the purposes defined in the paragraphs below.
EcoVadis collects and uses the personal information of users of its Services through:
a) providing personal information by users in the online registration forms;
b) submitting into the online forms by users of enterprise customers (“Requesting company(ies)”) and users of Requesting companies trading partners (“Rated company(ies)”), their own users’ contact details;
c) submitting the online forms by Requesting companies users the contact details of Rated company(ies) users ;
d) providing personal information of the users of Requesting companies or Rated companies through email messages.
For users who do not participate in the CSR assessment process, please refer to the Legal Notice - Data protection (Prospection): https://ecovadis.com/trust-center/legal-notice-data-protection/.
EcoVadis collects the following personal information of its users: first and last name, email address, phone number and job title for contacting purposes to provide requested Services.
As part of the services, EcoVadis offers an e-learning platform to support the users within Rated companies and Requesting companies to improve their sustainability practices. EcoVadis collects data on your course participation and results, which will be shared with managers of your own company (holding the Administrator profile). Only anonymized and aggregated user data of Rated companies will be shared with Requesting companies with whom you have previously agreed to share your EcoVadis scorecard.
The Rated company’s administrator contact created on the EcoVadis solution is visible to all users that are part of the Rated company’s EcoVadis network.
In the case of scorecard sharing by the Rated company, the administrator’s contact information is visible to the Requesting company’s administrator and the administrators of its subsidiaries.
EcoVadis may also contact users to conduct research via surveys relating to user opinions about Services, or inform about other Services, or inform about potential new services that may be offered in the future.
EcoVadis collects the described personal information of its customers for its business, communication, marketing, managing relationships with its customers, including invoicing and payment process, improving its Services and internal purposes.
The above processing of users’ personal information is based on EcoVadis legitimate interests in the meaning of Article 6. 1. f) of GDPR.
The collected personal information via the EcoVadis webpages mentioned above is recorded in digital files by EcoVadis. It is kept until the end of the contract for Requesting companies which are requesting CSR assessments from their Rated companies and for five (5) years after the end of the subscription for the Rated companies.
EcoVadis, as a rating agency, is to maintain the traceability of actions related to our customers’ accounts (e.g. uploading documents on the EcoVadis platform, submitting the questionnaire, accepting customer requests to share CSR performance results, etc.). For this reason, (inactive) usernames are kept as a reference to be able to answer any queries and establish, exercise or defend potential legal claims. We refer to section 17.3(e) of GDPR.
Users of Rated companies who accepted the T&Cs are kept for 10 years after the end of the subscription according to Article 17.3 b) of GDPR.
Documents will be deleted 5 years after the end of the subscription in order to keep the justification for the scoring.
For the IQ service, any contact data (email addresses) of Rated companies that have not been edited or reached out to for an assessment request are anonymized 3 years after the first usage and at the end of the agreement with the Requesting company.
The collected data are intended for our customer-facing teams (Success and Customer Engagement & Support teams) as well as Accounting and Debt collection companies, legal advisors and necessary third parties (providers) involved in the provision of Services.
Personal Information submitted to EcoVadis may be transferred to EcoVadis subsidiaries located outside the European Union: EcoVadis (Mauritius) Ltd., EcoVadis (USA) Inc., EcoVadis (Hong Kong) Ltd., EcoVadis Tunisia SARL, EcoVadis Canada Ltd., EcoVadis Japan K.K., and other subsidiaries that may be formed on a later date. Access to this information is provided in order to assist and follow up with customers.
As a safeguard, this transfer is governed by (Data controller - Data controller) standard contractual clauses between EcoVadis SAS (France) and its subsidiaries if the country is considered not ensuring an adequate level of protection.
For the purpose of processing, EcoVadis uses providers (processors) based outside the European Union. EcoVadis signed (Data controller - Data processor) standard contractual clauses as a safeguard. For more information, please go to our Trust Centre: https://www.ecovadis.com/fr/trust-center/#IS
You have the right to access, rectify or erase your data, restrict processing concerning your data or object to processing, and receive an export of your data by contacting us. You will find further information about data protection on our website: www.ecovadis.com/legal-notice/.
Furthermore, you have the right to lodge a complaint with a supervisory authority: CNIL, 3 Place de Fontenoy, 75007 Paris, France, if you consider that the processing of personal data relating to you infringes the regulation.
If you have any concerns about protecting your personal data and exercising your data protection rights, please feel free to contact us using the information below.
Data Protection Officer
43 Avenue de la Grande Armée
75116 Paris, France