Don't be concerned if you are unsure how to answer some of the questions. The EcoVadis Vitals questionnaire is designed to help you identify gaps and understand how to improve your sustainability over time. Once you have taken further steps, you will have the opportunity to update the questionnaire and share the new result with all your connected business partners.
In this article, we address some of the most common concerns about answering the EcoVadis Vitals questionnaire:
- I’m not the right person to complete the questionnaire
- I don’t understand the question
- I don’t have a supporting document to attach
- I’m missing expertise on a particular question
- I’m not sure if the question applies to my company
I’m not the right person to complete the questionnaire
Your business partner has provided your contact. You cannot forward this invitation to colleagues or invite them to collaborate with you online on the EcoVadis Vitals platform. This is to protect personal data and to ensure users accessing the EcoVadis Vitals platform belong to the given company. However, you might seek help offline from other internal departments, such as HR or Quality and top management.
I don’t understand the question
A detailed explanation is available under the question mark icon next to each question. Click on the icon to check key definitions, sustainability topics covered by the questions, and examples of steps your company can take to address these topics.
I don’t have a supporting document to attach
Attaching documents to support your answers is optional. We do not expect you to be able to provide all the requested documents. This is especially true if your company is smaller.
I’m missing expertise on a particular question
If your company is not tackling the given sustainability topic and has no formalized procedures or actions in place, the likely answer is “no.”
Let’s take the example of the question about the equal treatment of employees. You can select “yes” only if your company takes steps such as training on discrimination and harassment, providing accessible workspace (gender-neutral toilets, wheelchair accessibility), or establishing a transparent recruitment system based on merit.
I’m not sure if the question applies to my company
The questionnaire is tailored to your industry. The cases when a question does not apply to your operations are rare. Don’t hesitate to select “no.” When in doubt, read the explanation under the question mark icon next to each question.
If no “Not applicable” option exists, a given sustainability risk is relevant to all companies. For example, child labor and forced labor are topics relevant to all industries, company sizes, and locations.