Since CSR is such a diverse topic you might not know the answers to all questions.
It is important that the person who completes the questionnaire knows the social and environmental practices implemented in your organization. If you're unfamiliar with the topic, you can forward the questionnaire to the appropriate person: the person who is in charge of CSR or Sustainable Development within your organization, or alternatively a person in charge of Quality, or Health & Safety issues, or Compliance.
If you need help for certain parts, you can simply create accounts to one or several of your colleagues. Our questionnaire allows multiple users to work on it at the same time.