Why can't I access my results even though I have already paid? Boris April 03, 2018 08:33 Updated There might be several reasons for this :- Your evaluation has not been published yet. You shall receive an email once the results are available online.- Your payment has not been marked as paid (payment registration delay varies depending on the selected payment method - See article 4.2.4 for more information)You can see the status of your invoice (paid/unpaid) on your EcoVadis platform.Do not hesitate to contact us if the invoice still appears unpaid after 2 weeks. Please note that you will be notified by email as soon as your payment is registered. Related articles How can I pay for my EcoVadis subscription? Will I receive a confirmation/proof of my payment? What should I do if I need a specific document in order to complete my payment? Is my subscription automatically renewed? How much does the EcoVadis subscription cost? Comments 0 comments Article is closed for comments.