There might be several reasons for this:
- Your assessment has not yet been published. You will receive an email confirmation once your company's scorecard is available online;
- Your invoice has not yet been marked as paid (some payment methods may take longer to be registered).
You can check the status of your invoice (paid/pending) on your EcoVadis platform. Do not hesitate to contact us if the invoice still appears as pending after two weeks of your payment.
Please note that as soon as your payment is registered, you will receive an email confirmation.