What should I do if I encounter an Oops message or a bug in the questionnaire platform? EcoVadis Support (BOA) January 16, 2018 07:57 Updated The EcoVadis assessment questionnaire interface is a web-based solution. As such, it is possible that you experience bugs or error messages at some point. If you encounter difficulties, please check your internet browser settings: while our interface is working with all type of browsers, it is not compatible with the oldest versions of Internet Explorer (prior to IE7). You might need to update your browser, or try an alternative Browser, like Mozilla Firefox or Google Chrome (both are free and easy to install). Try to reload the page, or else try on a different internet browser. If the problem persists, contact our support service at email@example.com. Please always try to indicate: - your operating system (e.g. Windows 8, ...) - the internet browser you’re using (Mozilla Firefox, Internet Explorer, etc.) and which version. This information can be found in the settings of your browser - a full-page screenshot of what you see Related articles How to read a Scorecard? How long does it take to receive my results? Getting started with EcoVadis What is a supporting document? How to use the Audit Corrective Action Plan tool? Comments 0 comments Article is closed for comments.