How can my company unsubscribe?

We are sorry to hear that you wish to unsubscribe from EcoVadis. 

With sustainability becoming increasingly important to trading partners, shareholders, consumers and employees, having visibility on your company’s performance on this topic is crucial.

Even if your trading partner does not require you to complete your assessment this year, maintaining your EcoVadis subscription and being assessed regularly helps you be prepared and proactive in responding to increasing sustainability standards, attracting new business, and protecting your brand.

Based on the data we have collected from over 100,000 company assessments, those companies who stay engaged with EcoVadis and complete reassessments annually improve their score by 30% compared to those who only do an assessment every three years. Sustainability standards are rapidly increasing, and it’s easy to fall behind without regular evaluations of your progress.

As a reminder, your subscription includes the following features:

• An annual assessment tailored to your company considering its size, location, and industry, showing your performance across four themes (Environment, Labour & Human Rights, Ethics, and Sustainable Procurement)
• The result can be shared with unlimited companies in the EcoVadis network. For Premium subscribers, your score can be shared externally, for example, on your company’s website, social media, email signature or for RFPs. Learn more about sharing your performance. Our Communications Kit for Rated Companies provides templates for sharing your score with different stakeholders. 
• Insights on sustainability benchmarking to compare your performance against industry peers
• A Corrective Action Plan to help you implement improvements in your management system and communicate your progress to your trading partners
• The Carbon Scorecard to help you start your decarbonization journey
• The performance Metrics, which is a dedicated section that supports you in developing self-reported quantitative data on your sustainability and carbon performance, such as energy consumption, GHG emissions, or waste production
• E-learning courses on how to develop policies and reports to help you better prepare for the assessment, as well as build a strong sustainable management system. Access the EcoVadis Academy here. 

Moreover, we do offer discounts for longer-term subscriptions, for which you can find more information here. 

You can unsubscribe from the EcoVadis service anytime on your EcoVadis platform. Your decision will be recorded immediately and will be effective at the end of your current subscription period. For instance, if you still have three months left in your current subscription period on the day you unsubscribe, you will maintain access to the EcoVadis platform and all your current services until the expiration date indicated in your platform.

If you wish to proceed with canceling your subscription, please follow these steps:

1. Go to www.ecovadis-survey.com/app/.
2. Log in using your username (your email address) and password. A "forgot password" link is also available on the login page.
3. Click the user menu in the upper right corner and select Subscription & Billing.
4. Click “Cancel subscription” at the bottom left part of the page.

For us to monitor the quality of our service, we ask that you select a reason for your decision to unsubscribe. You will also be able to leave a comment about your experience.

You can also learn how to cancel your company's subscription with Eva, your in-platform assistant.

To begin a guided tour with Eva:

1. Go to www.ecovadis-survey.com/app/.
2. Log in using your username (your email address) and password. A "forgot password" link is also available on the login page.
3. Click the question mark icon in the bottom left corner.
4. Select your question from the list, or type your question into the search bar.

Important: Once you decide to cancel your company's subscription, this will impact all users in your company currently using EcoVadis. In other words, when your subscription is terminated, all your company users will lose access to their EcoVadis accounts at the next renewal.

Please note that, according to our Terms & Conditions, your subscription is renewed automatically if you do not cancel it. If you do not want it to be renewed, you can cancel at any time before the renewal date indicated on your platform. If you do not cancel it before the renewal date, we cannot cancel the invoice.

Please do not hesitate to contact us with any questions you may have. 

We will be happy to welcome you back to the EcoVadis network in the future!