How to launch EcoVadis Worker Voice at my site

For EcoVadis rated partners who are implementing an EcoVadis Worker Survey at their sites. It is important to understand the specific guidelines and requirements associated with this process. Rated partners are encouraged to familiarize themselves with the purpose and methodology of the EcoVadis Worker Survey to ensure effective deployment and to maximize the value of the collected data.

When the registration is successful, there is an email that will be sent to you that contain a comprehensive set of resources designed to facilitate an easy and effective deployment of the survey and have a guide that provide essential materials such as multilingual posters suitable for prominent display in common areas at your location throughout your site. The intended use of the posters is to raise awareness about the survey and encourage participation among relevant individuals. 

Additionally, the email will have a detailed deployment checklist, and it will serve as a step-by-step guide that outline all the necessary actions to ensure an accurate implementation and maximize the chances of a successful survey deployment. This set of information and materials aims to equip you with the necessary information to effectively administer the survey at your site.

• What is the purpose of the Poster shared via Email?
• What is included in the Deployment Checklist?
• What are Channels, and how do I determine which are available for my site?

What is the purpose of the Poster shared via Email?

Your workforce can engage with the survey through a diverse range of accessible channels and multiple languages, with the poster shared via email enabling them to do so.

To guarantee optimum worker participation, kindly download and print these posters. Display them in high-traffic areas, such as cafeterias and notice boards.

The specific channels and languages offered may differ depending on your country's infrastructure and the prevalent communication methods. The potential communication channels that could be available to facilitate survey participation would include a dedicated web interface accessible via computers and mobile devices, a phone call system allowing participation through phone calls, the popular social messaging platforms Whatsapp, WeChat (particularly relevant in some Asian regions) and Zalo (widely used in Vietnam). 

This multichannel and multilingual approach is designed to maximize participation rates by catering to a variety of preference and technological access of your workforce that will ensure all workers have convenient and user-friendly options to contribute their valuable feedback through the survey. 

This is an example of the poster layout. Your final version may exhibit minor variations.
 

What is included in the Deployment Checklist?

The deployment checklist serves as a guide to ensure a successful launch of the survey on your premises. Its purpose is to outline all necessary steps that begin with creating visibility through promotional posters placed across the site to generate awareness and anticipation among workers. 

A well-planned announcement and promotion strategy is crucial to inform workers about the survey's objectives, importance, and how their participation contributes to valuable insights. Anticipating and preparing for potential worker inquiries is essential; therefore, clear and concise answers to frequently asked questions should be readily available. 

The checklist focuses on communicating the various channels through which workers can take part in the survey, ensuring accessibility and convenience for everyone. This deployment checklist can help you maximize survey participation rates and gather meaningful data to drive positive change.
 

What are Channels, and how do I determine which are available for my site?

Channels are survey participation methods and may include the following:

• A dedicated web link\QR Code: This user-friendly platform is accessible via both computer web browsers and mobile devices that offer a seamless experience for responding to surveys at your workers’ convenience. The interface have an intuitive navigation and clear presentation of questions that ensures a straightforward and efficient participation process. This option also provides flexibility in how and when your workers choose to engage.
   
• Phone Call: For workers who prefer to participate via telephone, our phone call system provides a convenient and accessible alternative. This technology allows participants to respond to survey questions by using their phone's keypad, that makes it particularly useful in areas with limited internet access or for those who are more comfortable with phone-based interactions. The phone call system also guides participants through the survey process with clear and concise prompts that ensure an accurate data collection.
   
• Social messaging platforms: Survey participation may also be available via Whatsapp, WeChat (in China) and Zalo (a widely adopted messaging app in Vietnam). Survey questions are delivered within the familiar messaging interface that allows a quick and easy responses.

The availability of these communication channels is determined by your site's specific location to ensure the most effective and inclusive means of gathering feedback. Our goal is to eliminate barriers from participating and empowerment of all stakeholders to contribute their insights.