Call conversations may be recorded by EcoVadis in order to monitor call quality and to provide internal training. Processing is necessary for the purpose of the legitimate interests pursued by Ecovadis in the meaning of Article 6. 1. f) of GDPR.
The call recordings may be kept for up to 6 months. Analytical documents are kept for up to one year.
The recipients of these call recordings are the Global Manager (Customer Support Services) and Training Team.
Personal Information submitted to EcoVadis may be transferred to EcoVadis subsidiaries, located outside of the European Union: EcoVadis (Mauritius) Ltd., EcoVadis (USA) Inc., EcoVadis (Hong Kong) Ltd., EcoVadis Tunisia SARL, EcoVadis Canada Ltd., EcoVadis Japan K.K., and other subsidiaries that may be formed on a later date.
As a safeguard, this transfer is governed by (Data controller - Data controller) standard contractual clauses between EcoVadis SAS (France) and its subsidiaries if the country is considered not ensuring an adequate level of protection.
For the purpose of processing, Ecovadis may use providers (processors) based outside the European Union. As a safeguard, EcoVadis signed (Data controller - Data processor) standard contractual clauses. For more information, please go to our trust center: https://www.ecovadis.com/fr/trust-center/#IS
You have the right to access to and rectification or erasure of personal data or restriction of processing concerning the data subject or to object to the processing as well as the right to data portability by contacting the support team.
You have the right to lodge a complaint with a supervisory authority (CNIL, 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07 or Prezes Urzędu Ochrony Danych Osobowych, address: ul. Stawki 2, 00-193 Warszawa) if you consider that the processing of personal data relating to you infringes the regulation.
Should you have any concerns with regards to the protection of your personal data and the exercise of your data protection rights you can contact us: EcoVadis SAS, Data Protection Officer, 43 Avenue de la Grande Armée, 75116 Paris, France, email: firstname.lastname@example.org