Why do I see duplicate entries for the same trading partner? Saskia Ries January 30, 2019 17:28 Updated If a trading partner was invited by the same requesting company to go through the assessment process more than once and has a “declined” status during the registration in one of the campaigns, the requesting company will see two entries for this trading partner.Learn how to set the declined companies to "Archived" with Eva, your personal in-platform assistant.To begin a guided tour with Eva: 1. Go to www.ecovadis-survey.com/app/. 2. Log in using your username (your email address) and password. A "forgot password" link is also available on the login page. 3. Click on the question mark icon in the bottom left corner. 4. Select your question from the list, or type your question into the search bar. Related articles What is the KPIs feature? How can I track the progress of a request? What does "action required" mean? How can I request a trading partner to be assessed? Are my answers and documents treated confidentially? How to prioritize improvement areas based on the scorecard? Comments 0 comments Article is closed for comments.