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  1. EcoVadis Help Center
  2. Questionnaire

Questionnaire

Prepare to answer it and provide documents

Filling the Questionnaire

  • I am filling out the questionnaire, what resources can I use to help me?
  • What if I need more time to complete the questionnaire?
  • Why don’t some organizations receive a carbon scorecard?
  • Certain questions do not apply to my business activities. Will I get a bad score if I can not provide an answer to such questions?
  • How will my company benefit from the carbon scorecard?
  • What is the carbon assessment methodology? Scoring principles?
See all 21 articles

Documents & Links

  • What type of supporting documents can I provide?
  • How does EcoVadis handle fraudulent supporting documents?
  • Can parent and subsidiary level documents be provided?
  • Can I delete documents from previous assessments?
  • What is a supporting document?
  • Why am I requested to add documents?
See all 10 articles

Access & Settings

  • How can I reset my password?
  • How do I access my company's questionnaire in the EcoVadis platform?
  • How can I invite other colleagues to participate in the questionnaire?

Technical Issues

  • How do I make sure emails from EcoVadis reach my inbox (do not go to spam)?
  • Why are some parts of the questionnaire locked?
  • Why are the questions online different to the questions in the version that I have exported?
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