How can I get help with my EcoVadis account? Saskia Ries September 12, 2019 06:16 Updated If you need guidance or additional information on how to use your EcoVadis account and its features, here are the available options:- Take a guided tour with Eva, your personal in-platform assistant: 1. Go to https://www.ecovadis-survey.com/app/.2. Log in using your username (your email address) and password. A "forgot password" link is also available on the login page.3. Click on the question mark icon in the bottom left corner.4. Select your question from the list, or type your question into the search bar.- Browse the EcoVadis Help Center at support.ecovadis.com. - Contact our support team. Related articles Benefits from the EcoVadis solution What is the EcoVadis assessment process? What type of supporting documents can I provide? How can I pay for my EcoVadis subscription? How do I register my company for an assessment? Comments 0 comments Article is closed for comments.