How can I get help with my EcoVadis account? Saskia Ries April 18, 2019 05:24 Updated If you need guidance or additional information on how to use your EcoVadis account and its features, here are the available options:- Take a guided tour with Eva, your personal in-platform assistant: 1. Go to https://www.ecovadis-survey.com/app/.2. Log in using your username (your email address) and password. A "forgot password" link is also available on the login page.3. Click on the question mark icon in the bottom left corner.4. Select your question from the list, or type your question into the search bar.- Browse the EcoVadis Help Center at support.ecovadis.com. - Contact our support team. Related articles Benefits from the EcoVadis solution? How do I register my company for an assessment? What is EcoVadis? What type of supporting documents can I provide? How can I reset my password? Comments 0 comments Article is closed for comments.