Sustainability Rating

Registration

• About EcoVadis
  • Benefits from the EcoVadis solutions
  • How can I contact EcoVadis Customer Care for help?
  • What is EcoVadis?
  • Why is my company being asked to be rated by EcoVadis?
  • What are the languages supported by EcoVadis?
• Registration
  • How do I register my company for an assessment?
  • What is the EcoVadis assessment process?
• Process & Scope
  • How is my company’s industry (ISIC) defined, and what do I do if I want to change it?
  • How is my company’s size defined, and what do I do if I want to change it?
  • What is the company name used on the EcoVadis platform?
  • Understanding your scope of assessment
  • Will EcoVadis conduct any kind of on-site verification or audit for my company as part of the sustainability assessment?
• Confidentiality
  • Your company's confidential information (documents, answers and results)
  • How does EcoVadis ensure the security of my data?
  • Legal Notice - Data Protection (Call Recording)
  • Legal notice - Data protection (Services)

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Questionnaire

• Filling the Questionnaire
  • Understanding my questionnaire
  • I am filling out the questionnaire, what resources can I use to help me?
  • Extending the questionnaire deadline
  • Some questions do not apply to my business activities. Will I get a bad score if I can not answer such questions?
  • Would the carbon questions affect my sustainability score?
• Documents & Links
  • Understanding supporting documents
  • What kind of supporting documents can I provide if I run an extra-small (XS) company?
  • Why is there a limit to the number of documents that can be provided?
  • How should I submit third-party documents?
  • Can I delete documents from previous assessments?
• Access & Settings
  • Adding and managing users
  • How can I reset my password?
  • How can I upload my company's logo?
  • How do I access my company's questionnaire in the EcoVadis platform?

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Expert Analysis

• Understanding how large companies with 50,000+ employees are assessed
• What is the EcoVadis methodology?
• How does EcoVadis rate companies from industries with high environmental impacts?

Assessment Results

• Access and Understand my Results
  • What happens after you get a scorecard
  • How to read my company's scorecard and work on improvements
  • How can I get help with understanding my scorecard results?
  • Getting ready to start a reassessment
  • Understanding EcoVadis Medals and Badges
• Share my Results
  • How can I share my EcoVadis Scorecard?
  • How can I use my EcoVadis medal or badge?
  • How can I use my EcoVadis assessment results?
  • I have a request to answer custom questions: what does it mean?
  • My subsidiary/group has already been assessed, can we reuse the existing scorecard?
• About Sustainability
  • What is a sector initiative?
  • What is the IMPackT initiative?
  • What is the Aerospace & Defense initiative?
  • What are the benefits of sector initiatives?
  • What is the Accelerate Initiative?
• Training Partner Program
  • What is the EcoVadis Training Partner program?

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Metrics

• Getting started with Metrics
• What are the benefits of reporting & sharing metrics?

Improvements (Corrective Action Plan)

• How to use the Corrective Action Plan feature

Technical Issues

• Troubleshoot connection issues
• How do I make sure emails from EcoVadis reach my inbox (do not go to spam)?